Return For Refund

Please contact us to let us know you are returning the product. If we don’t know something is coming back there’s a good chance your refund will be delayed. You can receive a full refund if you meet all of the following criteria:

• The item is in “sellable condition.” What does that mean? The item must be new, unused, unworn, unwashed, with no stains, scuffs, tears, odd odors, and with the original tags attached. It should be returned to us in the same condition as it was originally shipped. Pre-owned items may be returned for trade-in value in the form of store credit.

NOTE: If you are returning shoes, we need them back in the manufacturer’s box in which they were shipped. Also, please don’t use the shoe box as the shipping box. Wrap it in brown paper or pack it inside another box before you attach a label. We cannot accept a return or issue a refund if these instructions are not followed. This goes for any product (gloves, golf balls, etc.) that come in some sort of packaging.

• The item is returned to us within 30 days of the date you received the item. Items returned after the 30 days are subject to a 20% restocking fee.
• Proof of purchase is supplied with the return. Simply print a copy of your original order and include it in your shipment.

If you fit all of these criteria you can, at your own cost, return the product to Stafford Golf Store ATTN: (order number) RR – staffordgolfstore.com 5555 Ivanrest Ave. SW, Grandville, MI 49418

By returning the product you acknowledge all criteria listed above. Once we receive and inspect the return we will refund the same credit card or PayPal account you used to make the purchase.

Return for Exchange

Again, please get in touch with us to let us know you are returning the product. If we don’t know something is coming back there’s a good chance your exchange could be delayed. Much of this process is the same as returning for a refund:

• The item is in “sellable condition.” What does that mean? The item must be new, unused, unworn, unwashed, with no stains, scuffs, tears, odd odors, and with the original tags attached. It should be returned to us in the same condition as it was originally shipped. Pre-owned items may be returned for trade-in value in the form of store credit.

NOTE: If you are returning shoes, we need them back in the manufacturer’s box in which they were shipped. Also, please don’t use the shoe box as the shipping box. Wrap it in brown paper or pack it inside another box before you attach a label. We cannot accept a return or issue a refund if these instructions are not followed. This goes for any product (gloves, golf balls, etc.) that come in some sort of packaging.

• The item is returned to us within 30 days of the date you received the item. Items returned after the 30 days are subject to a 20% restocking fee.
• You are exchanging for an item of equal value. If not, we will credit or charge you the difference depending on the situation. Also, you are responsible for the additional freight charge for the exchanged item.
• Proof of purchase is supplied with the return. Print a copy of your original order and include it in your shipment.

If you fit all of these criteria you can, at your own cost, return the product to Stafford Golf Store ATTN: (order number) RE – staffordgolfstore.com 5555 Ivanrest Ave. SW, Grandville, MI 49418

By returning the product you acknowledge all criteria listed above. Once we receive and inspect the return we will ship the exchanged item.