Frequently Asked Questions
General
What products do you offer?
We specialize in high-quality golf equipment, including clubs, shafts, grips, balls, and accessories from leading brands.
Do you sell custom golf equipment?
Yes! We offer customization options for shafts, grips, and club fittings to suit your game.
Shipping and Delivery
What are your shipping options?
We provide standard, expedited, and overnight shipping options to ensure timely delivery based on your needs.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days, while overnight shipping ensures next-day delivery (for orders placed before the cutoff time).
Do you offer international shipping?
Yes, we ship internationally. Shipping times and costs vary by location and will be calculated during checkout.
How do I track my order?
Once your order ships, you'll receive a tracking number via email to monitor your package.
Returns and Refunds
What is your return policy?
We offer a 30-day free return policy. If you're not satisfied with your purchase, simply initiate a return within 30 days for a full refund or exchange.
How do I return a product?
Contact our support team or log in to your account to start the return process. We'll provide you with a prepaid return shipping label.
Are there any restocking fees?
No, we do not charge restocking fees.
Payment and Security
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, Amex), PayPal, and other secure payment methods.
Is my payment information secure?
Absolutely! Our website uses advanced SSL encryption to keep your data safe and secure.
Customer Support
How do I contact customer support?
You can reach us via email, phone, or live chat during business hours (8:00 AM – 7:00 PM).
Do you offer support for product selection?
Yes, our experts are available to assist you in choosing the best equipment for your game.
Other Services
Do you price match?
Yes, we offer a price match guarantee. If you find a lower price from an authorized retailer, let us know!
Do you have any ongoing promotions?
Be sure to check our homepage for current deals and specials.

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